FAQ

Frequently Asked Questions

1. How do I manage unexpected delays in construction?
At Capstone, we pride ourselves on timely delivery and effective project management. While unexpected delays can happen due to factors like extreme weather and unforeseen site conditions, we have strategies to combat them efficiently. Our team focuses on clear communication, thorough planning, and regular updates to keep everything on track.
2. Do Capstone packages include help with approvals if needed?
At Capstone, we offer one-stop solutions catered for you! We help clients with the approval process through our construction professionals. While we don’t handle approvals directly, our partners ensure clients have a smooth experience.
3. Does Capstone provide loans as well?
Capstone helps clients with the documentation required for the loan approval process. We have partnered with several banks and NBFCs to offer attractive interest rates. Our goal is to support you every step of the way in getting your loan approved.
4. Are there any hidden fees when using Capstone?
Capstone is committed to transparency regarding charges and costs. We provide a detailed breakdown of all expenses upfront, so you can budget accurately without any hidden surprises.
5. Does Capstone include the interior with the construction?
Capstone offers separate packages for interior work if you want to get your interiors done through us. We have teamed up with designer firms to provide great interior designs at competitive prices.
6. Who will guide me with the day-to-day operations on-site?
Our in-house project management team supervises all the activities to confirm everything runs smoothly. They coordinate the tasks, manage resources, and address any issues that arise.
7. Approximately how long does it take to complete one floor?
It takes approximately 5 months to complete the ground floor, with an additional 1.5 months for each floor beyond that.
8. What is the estimated time for my project?
It typically takes 6 to 14 months to complete a house construction project, depending on size, design, and complexity.
9. Do I have to pay the full amount before the project starts?
No, you will pay according to a personalised payment schedule matching your construction stages. 10% is charged at booking, then additional amounts based on progress.
10. Is compound wall included in the package?
Not all houses need a compound wall. Removing it from the package ensures only clients who want it pay for it.
11. What happens if I want different brands of materials?
Our packages are modular, allowing easy changes to specifications. Our technical consultants can guide you.
12. How do I get a quote from Capstone?
You can start by raising a service request via +91 +91-8977520918​, our app, or our website.
13. How can I measure quality control?
Capstone uses the QASCON-Capstone system with 470+ quality checks per floor and regular monitoring through technology platforms.
14. How does Capstone incorporate sustainability?
We ensure sustainable materials and practices, minimizing environmental impact and maximizing efficiency.
15. What are the onboarding fees?
We require a 10% onboarding payment covering all designs, drawings, documentation, and site mobilization.
16. How can I get updates on progress?
Through the Capstone app, available on Play Store & App Store, you can track your project in real time.
17. How familiar are you with local building codes?
Our team keeps up with all local codes and updates to ensure compliance.
18. How long does the building permit process take?
We don’t directly handle permits but guide our partners through the process.
19. Do you provide painting services?
Yes, included in our packages.
20. Are there refund policies?
Yes, refunds are processed as per cancellation terms within 30 business days.
21. What safety measures are taken for workers?
We ensure strict safety protocols, background checks, and protective measures.
22. What warranty do you offer?
10-year structural warranty and 1-year maintenance warranty.
23. What software do you use to communicate?
We use our in-house app, WhatsApp, and email.
24. Do you offer maintenance services?
Yes, for one year after completion.
25. How do you assign a construction partner?
Based on technical evaluation, background checks, and ongoing project verification.
26. What documents are required to start?
Ownership documents, approvals, site dimensions, and Capstone approval docs.
27. What materials are used for pipes?
We use CPVC and PVC pipes.
28. How do you ensure drainage and grading?
Our engineers ensure proper tools and techniques are used.
29. Do you make modifications during construction?
Yes, three free revisions; charges apply afterward.
30. What permits are required?
Panchayat, Muncipal, and Town planning authority approvals.
31. Can I participate in the final walkdown?
Yes, before project completion.
32. What are the major stages in construction?
1. Digital Survey, 2. Soil Test, 3. Structural design.
33. What quality checks are performed?
Slump Test, Scratch Test, Alignment QC, Dimension QC, Measurement QC, Water Projection Test, Pressure Test.
34. How do I calculate total construction costs?
Our site expert provides a detailed breakdown of all expenses.
35. What factors affect construction cost?
Steel, concrete prices, and other material costs.
36. How to keep my project within budget?
We list all materials and prices before signing the contract.
37. What other expenses are involved?
Permit fees, optional interior design, and furnishing costs.
38. What if material prices increase?
Our contract allows a ±5% variation to be managed by the contractor.
39. What customization options are available?
We provide three customization options for your home design.
40. How many revisions are allowed during design?
Three free revisions; charges apply afterward.
41. What post-construction support is provided?
10-year structural warranty + 1-year maintenance warranty.
42. How does Capstone ensure client preferences?
We provide soft and hard copies of designs before signing for review and changes.
43. How does Capstone Infras manage unexpected delays in construction projects?
At Capstone Infras, we are committed to timely delivery and efficient project management. While certain factors like extreme weather conditions or unforeseen site challenges can sometimes cause delays, our team has well-defined strategies to handle them effectively. We focus on proactive planning, transparent communication, and regular progress updates, ensuring that every project stays on track. Our goal is to minimize disruptions and deliver quality construction within the promised timelines.
44. Do Capstone Infras packages include assistance with approvals if required?
At Capstone Infras, we believe in providing end-to-end construction solutions tailored for our clients. While we don’t handle approvals directly, our experienced professionals and trusted partners guide clients through the entire process to ensure a smooth and hassle-free experience. This way, you can focus on your project while we support you in overcoming regulatory requirements efficiently.
45. Who will guide me with the day-to-day operations on-site during construction??
Our in-house project management team supervises all the activities, to confirm everything runs smoothly. They are dependable for coordinating the tasks, managing resources, and addressing any issues that arise.
46. Approximately how long does it take to complete the construction of one floor??
It takes approximately 5 months to complete the ground floor of a house, with an additional 1.5 months for each floor beyond that. The overall duration can vary based on factors such as built-up area, design complexity, and location..
47. What is the estimated time for my project from start to finish?
It typically takes 6 to 14 months to complete a house construction project. Generally, it takes about 5 months to build the first floor and around 1.5 months for each additional floor. However, the timeline can vary based on factors like space, built-up area, location, design, and construction type.
48. Do I have to pay the full amount before the project starts?
No, you will pay different amounts based on a personalised payment schedule that matches your construction stages. We charge an 10% booking amount during the Design Phase. Following the design phase, you will contribute an additional 15% of the project value until the plinth’s construction, with subsequent payments determined by specific project stages.
49. Is compound wall included in the package?
Not all houses need a compound wall. Some only require it on two or three sides. By removing the compound wall from the package, we ensure that only clients who want it pay for it. This approach gives our clients more flexibility and control over their choices in building their homes.
50. What are the quality checks that you perform on the site?
The quality checks performed on-site at Brick & Bolt include the following:
  • Slump Test
  • Scratch Test
  • Alignment QC
  • Dimension QC
  • Measurement QC
  • Water Projection Test
  • Pressure Test for Plumbing
51. How to ensure that my construction project stays within budget??
During the contract phase our expert team will list down all the materials that are required along with the price before you sign the contract. So you don’t have to panic if the budget is going beyond the expected term..
52. How to ensure that my construction project stays within budget?
During the contract phase our expert team will list down all the materials that are required along with the price before you sign the contract. So you don’t have to panic if the budget is going beyond the expected term.
53. What are the customization options available for my home design?
At Capstone, we understand that every homeowner has unique preferences. That’s why we provide three customization options for your home design. These options allow you to tailor your space according to your style and needs.
54. How many revisions are allowed during the design finalization process?
During the design finalization process, Capstone offers three free revisions to ensure your vision is captured perfectly. After these initial revisions, any additional changes will incur a charge. We want to make sure you’re happy with the design while also keeping the process efficient..
+91-8977520918

Let’s Find You Together The Place You Deserve

At Capstone Build Solutions LLP, we believe in transparency and clear communication. To help you make informed decisions, we’ve compiled answers to the most common questions our clients ask about our construction process, services, timelines, and quality standards. Whether you’re planning a residential, commercial, or industrial project, this section will guide you through every step of your journey with us.